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Informed Consent is Key for Veterinary Telemedicine Services

  • Dr. Zeke Zekoff
  • May 1
  • 2 min read


Telemedicine is changing how veterinary care is delivered, using technology to connect animal healthcare providers in different locations. To ensure clients understand the process and their rights, a consent form is essential. This form outlines what telemedicine is, its potential benefits and risks, and client responsibilities.   


What is Telemedicine?

Telemedicine utilizes electronic communication to share patient information between healthcare providers, including primary care veterinarians, specialists, and subspecialists. This information can include medical records, images, real-time text, live audio and video, data from medical devices, and sound/video files. Security measures are in place to protect client and patient data.   


Benefits and Risks

Telemedicine offers several benefits, such as improved access to care, allowing clients and patients to stay at a remote site while veterinarians consult with specialists. It can also lead to more efficient medical evaluations and management. However, there are potential risks. These include insufficient information for decision-making, delays due to equipment issues, privacy breaches (though rare), and errors due to lack of access to complete medical records.   


Client Rights and Responsibilities

The consent form emphasizes that clients have rights. These include the right to privacy, the right to withhold or withdraw consent for telemedicine at any time, and the right to inspect and receive copies of their information. Clients also have the right to choose alternative methods of care and must be informed if telemedicine involves sharing information with practitioners in other areas. Clients are responsible for informing their primary care veterinarian about any electronic interactions with other healthcare providers.   


Consent and Referral Information

By signing the consent form, clients acknowledge they understand the information and agree to the use of telemedicine in their pet's care. The form also includes sections for patient and client information, primary care veterinarian details, consultant information, and referral details for use by the primary care veterinarian.



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