Telehealth for Humans vs. Animals: Why Aren't They the Same?
- Dr. Zeke Zekoff
- May 1
- 1 min read

Telemedicine has become increasingly popular for humans, offering remote diagnosis, treatment, and prescriptions through various technologies like video calls and online portals. This convenience allows patients to access healthcare from home, with many common medications available without a physical exam. Human telemedicine has evolved over decades, with regulations in place to protect patient safety and privacy.
Veterinary telehealth, however, faces stricter rules. Many state veterinary boards mandate a physical exam to establish a Veterinary-Client-Patient Relationship (VCPR) before providing remote care. This difference stems from the fact that animals can't verbally describe their symptoms, making a physical exam seem crucial for accurate diagnosis.
But is this traditional approach always best? The article argues that the VCPR has its flaws. Animals often experience stress during vet visits, which can hinder thorough examinations. In some cases, sedation is required, which can mask symptoms and is often declined by owners.
Technology offers a potential solution. Tools like email, videos, and photos can assist in initial assessments, and future advancements may improve remote diagnostics. Combining telehealth with traditional exams could create a more flexible system, reducing animal stress and improving care. Updating regulations to embrace telehealth could ultimately benefit animals, owners, and veterinarians.
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