top of page

The Spectrum of Care: Expanding Access to Veterinary Medicine

  • Dr. Zeke Zekoff
  • May 1, 2025
  • 2 min read


Veterinary care has become increasingly advanced over the years, offering pet owners a range of diagnostic tests, treatments, and specialized procedures. However, with these advances comes a growing financial burden, making essential care inaccessible for many. The Spectrum of Care (SoC) approach aims to address this issue by offering a range of viable treatment options tailored to individual circumstances rather than relying solely on the most expensive, high-tech interventions.


Understanding the Spectrum of Care

Rather than viewing veterinary treatment as a one-size-fits-all model, SoC recognizes that each pet and owner face unique financial, emotional, and logistical constraints. This approach enables veterinarians to present clients with multiple care options, ranging from the most intensive and technologically advanced to simpler, more affordable treatments that still offer effective outcomes.


By communicating transparently about these options, veterinarians can empower pet owners to make informed decisions without feeling pressured to pursue the most expensive procedures or fearing judgment for choosing a more economical solution.


Challenges in Implementing the Spectrum of Care

Despite its benefits, adopting SoC can be challenging for veterinarians. Many practitioners were trained in specialty hospital settings, where cutting-edge treatments were the norm. Consequently, they may feel hesitant to offer less intensive options for fear of professional scrutiny, legal liability, or damage to their reputation.


Moreover, social media and online reviews have made veterinarians more vulnerable to criticism, discouraging them from offering alternative care paths. Practitioners must navigate these concerns while ensuring pet owners are provided with the best possible options.


Improving Veterinarian-Client Communication

A critical component of SoC is relationship-centered communication—a strategy that prioritizes trust, understanding, and open dialogue between veterinarians and pet owners.


  • Asking open-ended questions encourages pet owners to share more about their pet’s condition and concerns.

  • Reflective listening helps veterinarians accurately interpret client needs, ensuring recommendations align with expectations.

  • Discussing financial constraints openly removes the stigma associated with choosing less costly treatments.


Veterinarians must also carefully present treatment options, ensuring the best fit for the individual pet. Studies show that clients tend to choose the first option offered, making it crucial that veterinarians structure conversations in a way that avoids bias and emphasizes what will truly benefit the pet.


The Future of Veterinary Care

By embracing SoC, veterinarians can expand access to care, improve pet welfare, and foster stronger relationships with clients. Encouraging veterinary schools to integrate SoC training into their curriculum will further equip future practitioners with the necessary skills to provide compassionate, flexible, and ethical care.


Ultimately, the goal of veterinary medicine is not just to extend life but to enhance the quality of life for both pets and their owners. With the adoption of SoC, veterinarians can uphold this mission while ensuring affordability and accessibility remain central to their practice.



Comments


bottom of page