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Veterinary Telemedicine: Divided Perspectives on Remote Pet Care

  • Dr. Zeke Zekoff
  • Apr 29
  • 2 min read


The realm of veterinary telemedicine is advancing rapidly, but its progression has sparked heated debates within the veterinary community. As legislation in states like California begins to permit telemedicine without requiring a hands-on physical exam, questions about quality of care, commercialization, and professional standards loom large.


Shifting Regulations and Impacts

California’s AB 1399 legislation paves the way for veterinarians to establish the Veterinary-Client-Patient Relationship (VCPR) remotely. This change has been met with varied responses—while animal welfare groups celebrate the prospect of increased access to care, many veterinarians raise concerns about compromising diagnostic standards. Traditional VCPR models emphasize the importance of physical examinations, as animals cannot verbally communicate their symptoms. The remote approach challenges these norms, potentially leading to misdiagnoses and reduced quality of care.


The effects extend beyond California. States like Arizona, Idaho, and Vermont have also eased restrictions, creating opportunities for telemedicine to flourish, though often with caveats. Meanwhile, states like Washington remain firm on maintaining tactile examinations as a prerequisite for VCPR establishment.


Concerns Among Practitioners

For many veterinarians, the shift raises alarms about liability risks and ethical dilemmas. Practitioners worry that remote exams may lead to misdiagnoses, particularly when physical evaluation is essential to detect issues like heart murmurs or tumors. Commercial motives add another layer to the debate—companies like Walmart and Chewy aim to capitalize on telemedicine by bypassing traditional prescription protocols, potentially prioritizing profits over patient care.


Additionally, the transition could exacerbate existing challenges in the profession, including veterinarian shortages. Remote consultation opportunities may lure professionals away from in-person practice, impacting the availability of physical veterinary care.


Balancing Innovation and Standards

Despite criticisms, telemedicine is becoming an integral part of veterinary care, especially for follow-ups, behavioral consultations, and routine guidance. The key lies in striking a balance between embracing innovation and maintaining professional integrity. For example, remote care works best when preceded by a physical exam, ensuring that standards of care remain uncompromised.


Looking ahead, discussions among veterinary authorities, welfare organizations, and telemedicine platforms will shape the industry’s future. While the profession remains divided, one thing is clear—telemedicine holds potential to transform pet care, but only if implemented responsibly and thoughtfully.



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